Shipping policy

Effective Date: August 6, 2026

Thank you for shopping at TheAnlora. We are committed to delivering your order as efficiently and transparently as possible.

1. Shipping Destinations

We currently ship to addresses within the United States only. At this time, we do not offer international shipping.

2. Order Processing & Fulfillment

  • Orders are processed within 1–2 business days after payment is successfully received (Monday through Friday).
  • Orders placed on weekends or U.S. holidays will be processed on the next business day.
  • Orders are fulfilled from our warehouse in China and shipped directly to addresses within the United States.
  • Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

3. Shipping Rates

We offer the following shipping rates for all U.S. orders:

Order Total Shipping Method Cost
Under $70.00 Standard Shipping $8.00
$70.00 or more Standard Shipping FREE


Shipping charges are calculated at checkout before you complete your purchase. Sales tax may be applied based on your delivery address and applicable state/local tax laws. The tax amount will be clearly displayed at checkout.

4. Estimated Delivery Time

Standard Shipping

  • Processing Time: 1–2 business days
  • Transit Time: 8–15 business days (after the order has been shipped from our warehouse)

Total estimated delivery time: 9–17 business days from the date of order placement.

Please note that delivery estimates are not guaranteed and may vary due to weather conditions, carrier delays, customs processing, holidays, peak seasons, or other circumstances beyond our control.

5. Order Tracking

After your order has been shipped, you will receive an email containing your tracking number. Tracking information may take 24–48 hours to become available after the package has been shipped.

If you have not received tracking information within 3 business days after placing your order, please contact us.

6. Incorrect Shipping Address

Please carefully verify your shipping address before completing your order. TheAnlora is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

7. Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact our customer support team. We will work with the shipping carrier to help locate the shipment and assist you as quickly as possible.

8. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include your order number along with clear photos of the package and item(s). We will review your claim and provide an appropriate solution.

9. Contact Us

If you have any questions regarding shipping, please reach out to us:

TheAnlora 3300 Arctic Blvd, Suite 201 Anchorage, AK 99503 United States

Email: service@theanlora.com Phone: +1 (907) 547-8893 Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Alaska Time)